Only Citrix Receiver for Windows 4.9 LTSR can be installed in a 7.15 VDAs for H264 encoding. This is because both Receiver/Workspace app and the VDA rely on (and are packed with) the same codec library (CtxVideoCodec.dll), and installing Receiver/Workspace app in the VDA will overwrite the dll of the 7.15 VDA with a newer version.
- Follow the on-screen prompts to install Citrix Workspace. Click Continue to begin the installation. Click Continue to accept the license agreement. You may need to enter administrative credentials to continue. Leave Add Account unchecked and click Continue. Click Move to Trash.
- Select Uninstall Citrix Workspace App and follow the on-screen instructions. The.dmg file is the file that is downloaded from Citrix when installing Citrix Workspace app for Mac for the first time. If the file is no longer on your computer, download the file again from Citrix Downloads to uninstall the application.
Objective
To uninstall the Citrix WorkSpace for Mac, open the CitrixWorkSpaceApp.dmg file and select Uninstall Citrix WorkSpaceApp. Follow the on-screen instructions to uninstall the Citrix WorkSpace App.
Refer to Citrix Documentation -Install, set up, and upgrade Receiver for Mac for more information on how to perform this action.
This article describes how to manually remove the files in order to avoid any unexpected behavior if and when the Receiver is re-installed. This article can also be used as reference to clean a system after having an older or legacy version of the Receiver uninstalled, and prior to installing the latest Citrix Receiver for Mac.
Instructions
After uninstalling the Receiver and rebooting the system, ensure that the files or folders listed in this section have been removed from your system. If they still exist, remove them manually.
/Applications-
Citrix Receiver.app/Library
- /Internet plug-ins/CitrixICAClientPlugIn.plugin
- /LaunchAgents/com.citrix.AuthManager_Mac.plist
- /LaunchAgents/com.citrix.ServiceRecords.plist/Users/Shared
- /Citrix/Receiver Integration (entire folder)~/Library
- /Internet plug-ins/CitrixICAClientPlugIn.plugin
- /Application Support/Citrix Receiver
- CitrixID
- Config
- Module
- /Preferences/com.citrix.receiver.nomas.plist
- /Preferences/com.citrix.receiver.nomas.plist.lockfile
- /Preferences/com.citrix.ReceiverFTU.AccountRecords.plist (added in 11.6)
- /Preferences/com.citrix.ReceiverFTU.AccountRecords.plist.lockfile (added in 11.6)~/Applications
- Under this folder, you can delete any applications you previously added via the Receiver UI./private/var/db/receipts
- com.citrix.ICAClient.bom
- com.citrix.ICAClient.plist
Important Notes
A tilde (~) placed at the beginning of a folder path refers to that folder’s location within the user profile. For example, ~/Library/Preferences/ refers to the Preferences folder within the user's Library folder (e.g. /Users/<username>/Library/Preferences/). A path without a tilde refers to the system-wide version of that folder at the root of the system (e.g. /Library/Preferences/).
Note that certain folder mentioned in the list can be hidden directories on the system.
It is important to remember that certain items mentioned in this article might not exist on your system depending on the Receiver version(s) you previously installed.
Follow Me Data Notes
In version 11.6, the Follow Me Data feature is integrated into the Citrix Receiver for Mac. The files and folders that are compatible with this feature are listed.
You can remove the files that were not properly cleaned up by the uninstaller. You can also keep the user data that was previously synchronized on your system by Follow Me Data.
The following locations should be cleaned up after running the uninstaller utility:
- ~/Applications/Citrix/FollowMeData (this is a hidden folder that contains the application binary)
- ~/Library/Application Support/ShareFile (contains user specific configurations)
- /Library/PreferencePanes/FMDSysPrefPane.prefPaneInstallation information files that are okay to remove after uninstall:
- /private/var/db/receipts/com.citrix.ShareFile.installer.plist
- /private/var/db/receipts/com.citrix.ShareFile.installer.bom
File not cleaned up during uninstall that you may or may not want to delete depending on your needs:
- ~/ShareFile (contains the user data synchronized by Follow Me Data)
- /private/var/db/receipts
- com.citrix.ShareFile.installer.plist
- com.citrix.ShareFile.installer.bom
Citrix Workspace Mac Airprint
If you are Unable to find the Citrix WorkSpace App running on your MAC and if you want to forcefully quit
Press Cmd + Alt + Escape to see the Force Quit Applications menu.
This will show running apps, and lets you force-quit them if necessary - just highlight the Citrix WorkSpace App and click Force Quit.
Additional Resources
CTX130356 - Mac OS X 10.7 Lion - Known Issues with Citrix Receiver for Mac
Install Citrix Workspace Windows 2010
Citrix Documentation - Receiver for Mac