- Luckily for people in New Zealand, Sky Go supports full casting services, and you can cast the Sky Go app to a Smart TV with no problems. Follow these steps: Update the Sky Go app on your mobile device; Make sure both your device and Chromecast are on the same Wifi network; Open the Sky Go app and tap the casting icon (it looks like a TV).
- Luckily for people in New Zealand, Sky Go supports full casting services, and you can cast the Sky Go app to a Smart TV with no problems. Follow these steps: Update the Sky Go app on your mobile device; Make sure both your device and Chromecast are on the same Wifi network; Open the Sky Go app and tap the casting icon (it looks like a TV).
If you have a Sky TV subscription, you’re automatically given access to its on-demand service Sky Go, which allows you to watch programmes on a smartphone, tablet, desktop PC or laptop. But not – or at least not any more – if you’re one of the millions of people who use Chrome, Google’s hugely popular web browser.
This is because Sky Go requires a plugin called Microsoft Silverlight in order to work, and Google recently stopped supporting Silverlight as a way of displaying online interactive content, switching to the far more popular HTML 5.
As a result, Sky Go no longer works in the desktop version of the Chrome browser. Sky’s current stance on the matter is that it has no intention of changing Sky Go, meaning that for the foreseeable future it will stay inaccessible on Chrome. We’ve reached out to Sky for a comment and some clarification, but have yet to receive a response.
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With Sky Go you can watch entertainment, movies and sports live and on demand anywhere you like at no extra cost your Sky TV subscription. Download the app onto your compatible smartphone or tablet. The Sky Go desktop app makes it even easier for you to find the programmes you want to watch. And with Sky Mobile, you can watch Sky TV on the go without using your data. Sky Go is included at no extra cost to your Sky TV subscription.
How to get Sky Go working on your computer again
So, what can you do about it? Sadly, you’re powerless to get it working in Chrome again. It’s simply not going to happen until Sky decides to change something. That leaves you with two options.
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1) Use a different web browser
It’s a pain, we know, particularly if you only ever use Chrome, but it’s a simple enough solution. Just go to go.sky.com as you normally would, but use a browser such as Internet Explorer, Firefox, Opera or Safari. If you’re using Windows 10, be warned that the new Edge browser doesn’t support Silverlight either (yes, Microsoft’s own browser doesn’t support Microsoft’s own plugin).
2) Download Sky Go Desktop
Your other alternative is to download the dedicated desktop app. It offers largely the same functionality as the Sky Go web page with a couple of additional features. It allows you to save programmes to watch offline, and you can also access it via another internet-capable device (like your smartphone) to download programmes when you’re out and about.
NEW VERSION AVAILABLE!!
Please use the download links below to upgrade to version 6.0.0
Mac users - Download the player here
Windows users - Download the player here
If you are using a Mac or PC, you need to download Sky's new desktop video player application to watch the Sky Sports channels and Catch Up on demand video content.
Below is a step-by-step guide to install the player, so you can continue to enjoy Sky Sports' great video content:
- When you click to watch a video, you will be shown a pop-up asking if you are a new or existing user. You should identify yourself as a new user if you've not watched Sky Sports content on your Mac/PC before, or have recently upgraded to the latest macOS, 10.14 Mojave.
Alternatively, you can click the links below to download the player. The download will begin automatically.
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For upgrading issues with the player, we recommend you uninstalling, and downloading again from the links above to resolve any issues.
Mac users - Download the player here
Windows users - Download the player here
- Double-click on the downloaded file to begin the installation.
- Follow the instructions to install the player.
- Once the installation is completed, you will be able to watch Sky Sports video content.
Sky Go App Windows 10
For further support, please see the links below: