Sky Go Extra Sign Up



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@Ruth65 All they would need to do is download the Sky Go app on whatever device they perfer and if you tell them your login details they can just log in.thats it.Be aware that you have a limit to how many devices you can log into at one time.you can check this on whatever deviice you sign in on, go to settings, go to manage devices and it will show you all the devices you are logged in. The Sky Go app is available for all Sky TV customers at no extra cost, so you can watch Sky on the go on your mobile, tablet or laptop. Your Sky account must have Sky Go Extra. This is included with the Sky Mobile, Sky Multiscreen, Sky Q experience, and Ultimate on Demand packages. Alternatively, it can be added to your account.

Sky Go App Features. The My Sky app is not the only app you can access with your Sky ID. Sky TV subscribers (and only they) can also get themselves the Sky Go app, with which they can stream live and catch-up TV on their phones, tablets or laptops. Access to Sky Go is included at no extra cost in your Sky TV subscription. Your Sky account must have Sky Go Extra. This is included with the Sky Mobile, Sky Multiscreen, Sky Q experience, and Ultimate on Demand packages. Alternatively, it can be added to your account for.

Sky is launching a brand new subscription service, Sky Go Extra, which lets customers download the latest blockbuster films from Sky Movies and great content from channels such as Sky 1 and Sky Atlantic to watch when and where they want, without the need for a WiFi or 3G/4G connection. The service also lets Sky Go Extra customers register for Sky Go on up to four, rather than two, internet-connected devices.

Launching today and available to all Sky TV customers for just £5 per month, the new service delivers even more flexibility to Sky customers by letting them download movies and TV shows depending on their Sky TV subscription to their smartphone, tablet, laptop or MacBook via WiFi to watch offline later. So whether in a car, on a flight or on the train or Tube, Sky customers will be able to enjoy a wide range of content anywhere, not just where they can find a reliable WiFi or high-speed mobile connection.

The launch of the new service builds on the success of Sky Go, which offers Sky customers access to live and on demand programmes and films from up to 43 channels on a wide range of internet-connected devices including laptops, smartphones, tablets and games consoles. Sky Go now attracts more than 3 million unique users each quarter.

In addition to being able to download content, Sky Go Extra customers are also able to register for Sky Go on up to four, rather than two, internet-connected devices, giving Sky households even more flexibility over when and where they enjoy the service.

Sky Go Extra is the first mobile TV subscription service in the UK and Ireland to offer Hollywood movies to download and watch offline. With a choice of hundreds of titles exclusive to Sky Movies available to download at any one time, Sky Go Extra customers who subscribe to the Sky Movies pack will be able to download blockbuster releases around six months after they have ended their run in cinemas. Once downloaded, customers can store the films on their portable devices for up to 30 days.

Blockbusters such as Avengers Assemble, Sherlock Holmes: Game of Shadows and Pirates In An Adventure with Scientists will all be available for download through the service, alongside the entire James Bond film catalogue, containing all twenty-two official Bond films. All titles are available exclusively to Sky Movies subscribers and will not be available on any other online movies subscription service for a least a year after they first appear on Sky Movies.

Sky Go Extra customers will also be able to download the latest shows from channels including Sky Atlantic, Sky 1, Sky Living and Sky Arts, as well as partner channels such as Nickelodeon and Disney. This includes the best of the US, including Girls and The Following (Sky Atlantic), as well as Sky's own home-grown hits such as Stella, An Idiot Abroad and Trollied (Sky 1). Customers with a 64 GB iPad will be able to store in excess of 400 half-hour shows and more than 80 movies.

Stephen van Rooyen, Managing Director of Sales & Marketing at Sky, comments: 'Building on the ever-growing popularity of Sky Go, Sky Go Extra lets Sky customers download great movies and TV shows to take with them to watch offline whenever and wherever suits them, as well as access to Sky Go on up to four internet-connected devices. Together with our comprehensive On Demand service and our range of award-winning apps, we continue to deliver helpful and innovative ways for Sky customers to enjoy even more flexibility over when, where and how they enjoy Sky.'
During 2012, millions of Sky customers have used Sky Go to watch movies on demand, with Bad Teacher, Transformers: Dark of the Moon and Captain America: The First Avenger the three most popular movies on Sky Go last year. Entertainment series on demand have also proven popular on Sky Go, with more than 2.5 million views of the second series of An Idiot Abroad and 1.1 million views of the latest season of Game of Thrones.

Sky Go Extra is the latest in a series of recent developments from Sky that help customers take full control of their TV viewing. This includes Sky's comprehensive TV On Demand service through the Sky+HD box, which now delivers hundreds of hours of catch-up TV from the BBC, ITV, Channel 5 and Sky channels alongside on demand access to shows from a number of other leading channels including UKTV, MTV and Discovery. Sky also offers its customers a wide range of award-winning apps at no extra cost, including the popular Sky+ app, which can even be used as a remote control for the Sky+HD box.

To sign up to Sky Go Extra, all customers need to do is visit sky.com/shop/offers/sky-go-extra. Once they've done this, the next time they enter the Sky Go app they will be able to download programmes and register two more devices. To provide even more flexibility, Sky Go customers can cancel the service at any time, subject to giving 31 days' notice. Sky Go customers will also be able to sign up for a two month free trial of Sky Go Extra until the end of March.

For more details, please see our blog on Sky Views.

Sky Movies content can be watched for up to 30 days and once viewing commences is available for 48 hours. Most other Sky content can be watched for up to 7 days and once viewing commences is available for 48 hours. Sky Go Extra customers will be able to register up to four internet-connected devices for Sky Go, viewing content via WiFi or 3G/4G on a maximum of two at any one time.

About Sky Go

Sky Go brings together online and mobile TV in a simple service for Sky TV customers at no extra cost. Available on PC, Mac, iPad, iPhone, iPod touch, selected Android smartphones and Xbox 360, Sky Go allows Sky customers to watch content in line with their subscription while on the move in the UK and Ireland through a 3G or WiFi connection. Each Sky home is entitled to register up to two devices, through which they can enjoy access to live channels and selected on-demand content.
On computers customers can access up to 43 live TV channels, including all six Sky Sports channels, Sky Movies, Sky News, Sky 1, Sky Atlantic, Sky Arts, MTV, Disney, G.O.LD, Nickelodeon, NatGeo, History, Eden, Eurosport and ESPN, supported by an extensive library of on-demand content. Sky Go is also available to non-Sky TV customers, with monthly subscriptions priced from £15-£40.

Compatible iOs mobile devices: iPhone 3GS and above, iPad 1 & 2 and iPod touch 4th generation, and is compatible on a total of 26 Android handsets, including OS versions 2.2, 2.3 and 4.0.

About Sky

Sky is the UK and Ireland's leading home entertainment and communications company. Around 40% of all homes have a direct relationship with Sky through its range of TV, broadband and home telephony services.

Sky is the UK's biggest investor in television content, investing more than £2.3 billion a year in channels such as Sky 1, Sky Atlantic, Sky Living, Sky Arts, Sky Sports, Sky Movies and Sky News. Around two-thirds of Sky's content spend is invested in the UK and Sky is the fastest-growing source of investment in original British programmes. More than 30 million people watch Sky content each week.

Alongside its commitment to offering customers a greater choice of high-quality content, Sky is a leading innovator. Customers enjoy total control and flexibility over their favourite TV through Sky+, watch TV on the move through Sky Go, and enjoy the best quality TV experience at home through High Definition and 3D.

Sky distributes its content broadly over several platforms, including satellite, cable, IPTV, mobile and WiFi. NOW TV, Sky's second consumer brand, builds on the company's leadership in internet TV. Sky is also the UK's fastest-growing home communications company and favourite ‘triple-play' provider of TV, broadband and home phone.

Sky believes in making a wider contribution to the communities in which it operates by taking positive action on the environment, supporting grassroots sports and increasing access to, and participation in, the arts. Sky employs 23,000 people, has annual revenues of £6.8 billion and is estimated to support a £5.4 billion contribution to UK GDP. Sky is listed on the London Stock Exchange (BSY). www.sky.com/corporate.

Having issues with your Sky Go television app? You’re not the only one! Many Sky Go users are reporting the problem that their app is not working properly. Some users see an error tells them what happened, but for many their program just stop working.

This is very frustrating! You can’t watch your programs because of these issues. But don’t worry. It can be fixed…

Fixes to try

The following are a few methods that have helped many Sky Go users. You may not have to try them all; just work your way down the list until you find the one that works for you.

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Method 1: Close the Cisco VideoGuard Monitor process

Your Sky Go app may stop working because there’re issues with the Cisco VideoGuard Monitor process running in the background. You should try closing the process and see if this helps you fix your issue.

a) If you are on Windows:

  1. Press the Ctrl, Shift and Esc keys on your keyboard at the same time to open Task Manager.
  2. Right click the CiscoVideoGuardMonitor process and click End task/End Process.

b)If you’re using a Mac computer:

  1. On your desktop, click Go, then click Utilities.
  2. Double click Activity Monitor.
  3. Click CiscoVideoGuardMonitor, then click the quit button.

Now check to see if your Sky Go app is working properly. Hopefully it is. But if not, you may need to try other fixes listed below.

Method 2: Temporarily disable your firewall

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It is also possible that your Sky Go issue results from your firewall itself. To see if that’s the problem for you, temporarily disable your firewall and check if the problem persists. (Consult the documentation of your security software for instructions on disabling it.)

If this resolves your problem, contact the vendor of your security software and ask them for advice, or install a different security solution.

*IMPORTANT: Be extra careful about what sites you visit, what emails you open and what files you download when your antivirus or firewall is disabled.

Method 3: Completely reinstall your Sky Go app

When the fixes about can’t help you fix your Sky Go issue, you should reinstall this app to see if this works for you. To reinstall the app, you should uninstall the program and delete the remaining folders as well. Here’s how you can do it.

a) If you’re using Windows

  1. Press the Windows logo key and R on your keyboard at the same time. Then type “control” and press Enter to open Control Panel.
  2. Under View by, click Large icons.
  3. Click Programs and Features.
  4. Right click Cisco VideoGuard Player and click Uninstall. Then follow the on-screen instructions to uninstall this program.
  5. Right click Sky Go and click Uninstall. Then follow the on-screen instructions to uninstall this program.
  6. Press the Windows logo key and R on your keyboard at the same time. Then type “appdata” and press Enter to open the AppData folder.
  7. Go to Local > Cisco and delete the VideoGuard folder.
  8. Go back to the AppData folder. Then go to LocalLow > Cisco and delete the VideoGuard folder.
  9. Go back to the AppData folder. Then go to Roaming and delete the Sky and Sky Go folders.
  10. Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.

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b) If you’re on Mac

  1. On your desktop, click Go and click Applications.

  2. Remove the Sky Go app.

  3. Go back to your desktop, then click Go and click Go to Folder.
  4. Type “~/library” and click Go.
  5. Go to Cisco, then remove the VideoGuardPlayer folder.
  6. Download the Sky Go app from the official Sky website. Then open the downloaded file and follow the on-screen instructions to install the app.

Hopefully, one of these fixes works for you! If you have any questions, leave us a comment below.

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